Serene Lai

Property Manager

Serene migrated to Melbourne last year 2018 and although she is relatively new in Melbourne but in her more than 15 years’ banking experience she always focus in on building trust and providing excellent passion customer service to her clients. She does not hesitate in going an extra miles to keep her clients happy all the time.

Serene is a very approachable, well organised, passionate, energetic and friendly personality makes it easy to establish good relationship with clients and friends.

Serene is not only fluent in English, Malay and Mandarin she also can speak in additional dialect which included Cantonese, Hakka and Hokkein. This makes her exceptional in relationship building with Asian culture and is an asset in managing and servicing.

In her spare time she enjoys hiking, watch movies and travelling.